Last updated: April 2026
1. Data controller
The data controller for this website is:
Comune di Castelnuovo del Garda Piazza Guerrini 1, 37014 Castelnuovo del Garda (VR), Italy Email: info@southgardabikeregion.it
2. What data we collect
Data you provide directly:
- Name and email address when you use the contact form
- Name and email address when you register for an event
- Any information you include in messages sent to us
Data collected automatically:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referring website
- Device type and operating system
Data from third-party services:
- If you visit our Komoot profile or click on Komoot links, Komoot’s own privacy policy applies
- If you interact with our Instagram profile, Meta’s privacy policy applies
3. Why we collect your data and the legal basis
| Purpose | Data used | Legal basis |
|---|---|---|
| Responding to contact form enquiries | Name, email, message | Legitimate interest / contract |
| Event registration and management | Name, email | Contract / consent |
| Website analytics and performance monitoring | IP, browser, pages visited | Legitimate interest |
| Newsletter (if applicable) | Name, email | Consent |
| Partner enquiries | Name, email, business details | Legitimate interest / contract |
We do not use your data for automated decision-making or profiling.
4. How long we keep your data
- Contact form messages: retained for 12 months, then deleted
- Event registration data: retained for 12 months after the event, then deleted
- Analytics data: retained for 26 months (standard analytics retention period)
- Newsletter subscriptions: retained until you unsubscribe
5. Who we share your data with
We do not sell your personal data to third parties under any circumstances.
We may share data with:
Service providers who help us operate the website and services, including:
- Our website hosting provider (Hostinger)
- Email service providers used to manage correspondence
- Analytics tools used to monitor website performance
All service providers are contractually bound to process your data only on our instructions and in accordance with GDPR.
Public authorities if required by law.
6. International data transfers
If any of our service providers process data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR Article 46, such as Standard Contractual Clauses approved by the European Commission.
7. Cookies
This website uses cookies. A cookie is a small text file stored on your device when you visit a website.
We use the following types of cookies:
Strictly necessary cookies These are required for the website to function. They cannot be disabled. No consent is required for these cookies.
Analytics cookies These help us understand how visitors use the website — which pages are visited, how long visitors stay and where they come from. This data is aggregated and anonymous. We ask for your consent before placing these cookies.
Third-party cookies If you click on links to Komoot, Instagram or other external platforms, those platforms may set their own cookies. We have no control over these. Please refer to those platforms’ own cookie and privacy policies.
You can manage or withdraw your consent for non-essential cookies at any time by clicking the cookie settings link in the footer of this website, or by adjusting your browser settings.
For more information about cookies in general, visit www.allaboutcookies.org.
8. Your rights under GDPR
Under the General Data Protection Regulation (EU) 2016/679, you have the following rights:
Right of access — you can request a copy of the personal data we hold about you.
Right to rectification — you can ask us to correct inaccurate or incomplete data.
Right to erasure — you can ask us to delete your personal data, subject to certain conditions.
Right to restriction of processing — you can ask us to limit how we use your data in certain circumstances.
Right to data portability — you can request your data in a structured, machine-readable format.
Right to object — you can object to processing based on legitimate interest at any time.
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, contact us at: info@southgardabikeregion.it
We will respond within 30 days. In complex cases we may extend this by a further two months — we will notify you if this is the case.
9. Right to lodge a complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Italian data protection authority:
Garante per la Protezione dei Dati Personali Piazza Venezia 11, 00187 Roma Website: www.garanteprivacy.it Email: garante@gpdp.it
10. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include secure server infrastructure, encrypted connections (HTTPS) and restricted access to personal data.
However, no method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
11. Children’s data
This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
12. Links to other websites
This website contains links to external sites including Komoot and Instagram. Once you leave our site, this privacy policy no longer applies. We encourage you to read the privacy policies of any external sites you visit.
13. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last updated. We encourage you to review this policy periodically.
14. Contact
For any questions about this privacy policy or how we handle your data:
South Garda Bike Region info@southgardabikeregion.it
Comune di Castelnuovo del Garda Piazza Guerrini 1, 37014 Castelnuovo del Garda (VR) tenero.elena@castelnuovodg.it
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